Terms of sale and use

1. The service

Bouraq moves files from an offline computer to your online space by light: the Bouraq Prism tool, an HTML file personalised for your account, shows your files as encrypted QR codes that your phone reads with the Bouraq web app; your space on getbouraq.com rebuilds each file and checks its integrity before you download it.

Bringing your changes back to the offline computer does not go through our servers: Prism uses your own private GitHub or GitLab repository, or a USB key. These are your own means and their own terms apply.

The service needs a current browser on each computer and a phone with a camera. Throughput depends on your screen and camera; no transfer volume or time is guaranteed.

2. Your account

Your account is created after payment; the e-mail address used to pay is its username. The Individual plan is personal: one account per subscription, for its holder only.

Keep your password and your personalised Prism file confidential: the file holds your account's encryption key. You can renew that key at any time from your space, which revokes earlier copies.

Your space has 100 MB of storage. A transfer that would exceed it is still delivered, but it is deleted as soon as you have collected it, and after 24 hours at the latest.

3. Prices and payment

Two plans are offered: monthly, 99 EUR or 99 USD per month, and yearly, 948 EUR or 948 USD per year (equivalent to 79 EUR or 79 USD per month). EUR and USD prices are fixed and set independently. Your selected currency and the total payable are shown before payment.

Payment is made by card through our provider Stripe, which alone handles your card details. The subscription is paid in advance, at signup and then at each renewal, on the saved payment method. Your invoices and receipts are available in the subscription management area, opened from the app.

Any price change is announced by e-mail at least 30 days before the renewal it applies to; you can cancel before that renewal.

4. Term, renewal and cancellation

The subscription runs for one month or one year depending on the plan and renews automatically for the same term unless cancelled.

You can cancel online at any time, without giving a reason: in the app, "Manage subscription" opens Stripe's secure management area. Cancellation takes effect at the end of the period already paid; access continues until then and the current period is not refunded, except when the right of withdrawal applies or the law provides otherwise.

From the same area you can move from the monthly to the yearly plan (immediately, prorated) or from the yearly to the monthly plan (at the end of the paid year).

If you are a consumer on the yearly plan, we tell you by e-mail, no earlier than three months and no later than one month before its end, that you may choose not to renew it (article L.215-1 of the French Consumer Code).

When the subscription ends, access to the service is suspended and your data is handled as described in the privacy policy. In case of a serious breach of these terms we may suspend or close an account after a formal notice that remained unanswered, except in an emergency.

5. Right of withdrawal (consumers)

Money-back guarantee. Whether you are a consumer or a business, you may ask for a full refund of your first payment within fourteen days of it, by e-mail to contact@getbouraq.com; the subscription then ends. This guarantee comes on top of consumers' right of withdrawal.

If you are a consumer, you have fourteen days from the subscription to withdraw, without giving a reason and at no cost (articles L.221-18 and following of the French Consumer Code).

To withdraw, send us an unambiguous statement before the period expires, for example by e-mail to contact@getbouraq.com, or the form below. We refund all payments received no later than fourteen days after receiving your decision, using the same means of payment, and end the subscription.

If you expressly asked for the service to start before the end of that period, you owe an amount proportionate to the service provided until you told us of your withdrawal (article L.221-25 of the French Consumer Code).

6. Use of the service

Bouraq is a neutral transfer channel, reserved for authorised transfers. By using it, you undertake to:

• transfer only information that the organisation responsible for it (your employer, your client, or yourself if you alone are responsible) has authorised to leave the source system;
• act for that organisation's own business, within your duties or your engagement;
• comply with its rules, the law and the rights of others, including bans on cameras.

Forbidden: using Bouraq to evade a security control or monitoring put in place by that organisation, or to take information out without its authorisation; any unlawful use; transferring unlawful content; any attempt at unauthorised access to our systems or to other users' accounts; reselling the service or making it available to third parties; deliberately overloading the service.

On reasonable suspicion of unauthorised use, we may suspend the account concerned while we check, and cooperate with the organisation whose information is at stake, within the limits of the law and of our privacy policy. Report misuse to contact@getbouraq.com: every report gets an answer.

Bouraq exploits no vulnerability and disables no security control; every transfer belongs to a named account and enters the audit trail. You remain responsible for how you use it in your environment.

7. Availability and support

We take reasonable steps to keep the service available, without guaranteeing permanent availability: interruptions may happen for maintenance, updates or external causes. Support is provided by e-mail at contact@getbouraq.com.

Bouraq is not an archive: keep your own copies. A rebuilt file is deleted from your space 7 days after it arrives at the latest.

8. Liability

Our obligation is one of means. We are not liable for damage resulting from using the service in breach of these terms, from the content you transfer, from a failure of your network, your equipment or third-party services (including GitHub and GitLab), or from the loss of data you did not back up.

If you are a business, our total liability under the contract is limited to the amounts you paid us in the twelve months before the event giving rise to it (or up to 100 € in the case of a free trial), and excludes indirect damage such as loss of revenue, data or business.

If you are a consumer, these limits apply only as far as the law allows; in particular you benefit from the legal guarantee of conformity for digital content and services (articles L.224-25-1 and following of the French Consumer Code).

9. Personal data

We process your data as described in our privacy policy.

10. Changes to these terms

We may change these terms. Any change is announced by e-mail at least 30 days before it takes effect and applies from the next renewal; if you refuse it, you can cancel before that date.

11. Governing law and disputes

These terms are governed by French law. If a dispute arises, write to us first at contact@getbouraq.com: we aim for an amicable resolution. The French version of these terms is the sole authoritative version.

If you are a consumer, you may refer the matter free of charge to the following consumer mediator: CM2C (Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 Rue de Ponthieu, 75008 Paris, France, cm2c.net). You may also bring the matter before the competent court under the ordinary rules.

If you are a business, any dispute falls within the jurisdiction of the competent courts for Intelectra's registered office.